Frequently Asked Questions
Everything you need to know about your next adventure with Dwight's Outdoors.
What is your standard shipping timeframe?
We offer standard shipping across the country, typically arriving within 3-5 business days. Expedited shipping options are available at checkout for those who need their gear sooner.
How do I return an item that doesn't fit?
We offer a 30-day hassle-free return policy. Simply ensure the item is in its original condition with tags attached, and use our online portal to generate a return shipping label.
Are your outdoor apparel items true to size?
Most of our apparel follows standard sizing, but performance gear can have a more athletic fit. We recommend checking the specific size guide located on each product page for precise measurements.
Do you offer a warranty on technical outerwear?
Yes, all Dwight's Outdoors technical jackets and boots come with a one-year limited warranty against manufacturing defects to ensure your gear stands up to the elements.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and interest-free installment plans through Afterpay and Klarna.
How can I track my order once it has shipped?
Once your order leaves our warehouse, you will receive an email with a tracking number and a link to monitor your package's progress in real-time.